Core Competencies
GenAI Product Strategy
Product Management
Technical Foundation
Education
M.S. in Computer Science
Georgia Institute of Technology
Sep 2025 - Present | AI Specialization
Mobile App Development
Cambrian College
2021 - 2022 | GPA: 3.91/4
Interactive Media Mgmt
Sheridan College
2020 - 2021 | Honours
B.A. in Advertising
Shanghai Univ. of Eng. Science
2013 - 2017 | China
About Me
I am a Product Manager with hands-on experience applying GenAI and LLM-based solutions in rule-heavy, high-risk business scenarios. I focus on translating complex business rules into structured workflows and decision-support systems, with a strong emphasis on risk control, compliance, and human-in-the-loop design.
"Specializing in mitigating hallucination risks in policy-critical tasks by architecting RAG + Human-in-the-Loop hybrid models, ensuring high-integrity output for compliance."
Work Experience
AI Solutions Product Manager
Dec 2024 – PresentChiron Tech Inc., Canada (Remote)
- AI Strategy & Risk Control: Led build-vs-buy analysis for high-stakes immigration workflows. Mitigated hallucination risks in policy-critical tasks by architecting a RAG + Human-in-the-Loop hybrid model, ensuring high-integrity output for compliance.
- Product Architecture: Designed a defensible "OCR + Structured Data + LLM" pipeline with strict confidence thresholds. Solved compliance bottlenecks by implementing automated fallback mechanisms that route low-confidence queries to human experts.
- Impact: Reduced complex clause verification time from 10 mins to 1 min per case, minimizing citation errors through strict context constraints and prompt optimization.
Operations Manager
Oct 2023 – Nov 2024Time Education, Canada
- Process Optimization: Redesigned the end-to-end user journey from inquiry to renewal; established standardized SOPs that served as the blueprint for digital transformation.
- Operational Digitization: Led internal workflow automation initiatives to replace manual tracking, directly driving a 15% increase in client renewal rates through timely expiration alerts.
- Growth: Orchestrated data-driven user segmentation, achieving a single-month revenue of $70,000 CAD (180% above average).
Technical Information Specialist
Feb 2018 – Feb 2021Shanghai Yinida Electric Co.
- Information Architecture: Transformed complex electrical parameters into standardized visual documentation, reducing sales team onboarding time and accelerating client decision-making.
- Knowledge Management: Designed a modular indexing system for technical assets, improving internal retrieval efficiency by 50%.
Advertising Data Analyst
Dec 2016 – Nov 2017GroupM (WPP), Shanghai
- Data & AI Pilot: Managed programmatic buying for L'Oréal (CTR/CPC); conducted A/B tests on AI-generated vs. human creatives to evaluate technical feasibility and ROI.
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